Every machine can be rated in Effective Cleaning Units, (PSI x GPM = Effective Cleaning Units ECUs) In general the more effective cleaning units you have the better the machine will clean.
Q: What is the difference between the 12VDC and the 115VAC Burner systems?
A: Both systems work in the same way, it is just the voltage that the burner operates on is different. The 12VDC system runs off the battery and the engine’s charging system recharges the battery. The 115VAC system has to get its power either from a wall outlet like required on the HOT series portable units or by a optional belt driven generator like offered on the skid units. The generator will reduce the machine’s performance by 12%.
Q: I will be feeding my new unit from a water tank, what is better Direct Drive or Belt Drive?
A: Direct Drive units normally run at 3400 RPM, that means the stroke of the plunger is fast and short. While a Belt Drive unit normally runs between 1450 - 1750 RPM, so that would mean a slower and longer plunger stroke which creates a better suction. So they both will work but the Direct Drive units pump packing will wear out faster and the Belt Drive units pump packing will last longer because of the slower RPM.
Tip: When drawing off a tank, always use a feed hose that is 2-3 times the size of the inlet fitting of the pump for better flow.
Q: Which is better Hot Water or Cold Water?
A: This age old question is best answered in the kitchen sink. When washing your hands after working on greasy project, is it better to wash with Cold water and soap or Hot water and soap? While the Cold water and soap will work the grease congeals and is hard to remove from the cleaning surface. Hot water will help brake up and remove the grease from the cleaning surface.
Q: What if I have a problem?
A: Working with our Free Tech Support personnel via Email or Toll Free Phone Number, we can help you diagnose what may be wrong with your unit and get the parts shipped out to you. Since we work with only leading manufactures using components that are domestically available in most cases you can even get them locally. You can always have the unit serviced by one of the more than 100,000 service centers located nationwide.
FAQ’s about our 4-Wheeler Portable Units
Q: What standard features does it have?
A: Standard features include: Stainless Steel Coil Wrap, 4 Wheel Portability, Protective Roll Cage, High Limit Protection and Adjustable Pressure just to name a few.
Q: What options are available?
A: Available Options include: Adjustable Temperature Control, EZ Start Unloader System, Oil Drain Hose Kit and In-Line Soap Injection.
Q: What makes the new design "revolutionary"?
A: Water Cannon recognized the need for a more versatile unit with higher flows and pressure while maintaining a low electrical demand and keeping the unit economically priced.
Q: Why did you see the need for the protective roll cage? Did this come from field studies? Focus groups?
A: Water Cannon saw the need along with consumer input for a Protective Roll Cage to protect the unit from damage when transporting, aid in the loading and unloading with the built in lifting point and to be easier to maneuver. Water Cannon is constantly striving to find better ways to improve their product line.
Q: What target markets do you see the 4.2 gpm and 4,200 psi washer with water up to 210 degrees serving?
A: While units are available up to 4.2GPM and up to 4200PSI with water temperatures up to 210 degrees to service all type of markets including Equipment Dealers, Service and Repair Centers, Mobile Washers and anyone who has a need for hot water pressure washer.
Q: Is there a specific job or industry that you had in mind when designing the washer?
A: No, you will find that a properly sized hot water pressure washer can perform virtually any job in any number of industries.
Q:How long has the washer been on the market? How long was it in development?
A: The HOT-115 Series has been on the market for about 3 year. These units were developed from a comparable unit that has a great service record. All Water Cannon units are rigorously tested before being introduced on the market.
Q:What sets the washer apart out from other hot water washers on the market?
A: To have the versatility of a portable unit combined with the cleaning ability of hot water while maintaining affordable price.
Q: What features make the washer easy to operate?
A: With features such as: 4-wheel Portability, Adjustable Pressure and Continuous Hot Water makes this easy to use in all conditions.
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